Billing Terms & Condition

Definitions:

  • Seller: The term “Seller” refers to the owner of the website, the individual to whom the order for the purchase is directed.
  • Buyer: The term “Buyer” denotes the individual or organization placing the order.
  • Goods or Services: This phrase pertains to the product(s) for which the Buyer has placed an order with the Seller.
Payment:
  • Payment Deadline: All payments are expected upon the completion of the order. If a payment is not received or the payment method is declined, the order will not be processed, and no items will be shipped. Failure to make a payment results in the forfeiture of ownership of any items due to non-payment. We accept major credit cards, including Visa, Mastercard, Discover, and American Express.
Shipping Policies:
  • Shipping Costs: The Buyer is responsible for the shipping costs, calculated by the Seller at the time of purchase. If an item is lost during shipping, the total cost of the item, including shipping, will be refunded to the Buyer. Shipping costs may vary for international shipments or rush orders. Free Shipping offers within the USA do not apply to orders shipped outside the USA; additional shipping charges will be applied. The Seller is not liable for items damaged during shipping but will take reasonable steps to ensure protection against loss, damage, or destruction of the services or materials supplied to the Buyer.
  • Detailed Shipping Information: Further details on our shipping policies are available in our [shipping policy document](link to the shipping policy).
Refund/Return Policy:
  • Refund/Return Eligibility: Items can be refunded or returned if the Buyer notifies the Seller within 2 days of the purchase date. The Buyer must contact the Seller via email at orders@spiderclothing.us or through the customer account page on the website to initiate the return process. Please note that not all merchandise is returnable. Shipping charges for returned merchandise are the responsibility of the Buyer.
  • Detailed Return Information: For comprehensive information, please refer to our [return policy document](link to the return policy).
Cancellation:
  • Cancellation Deadline: Orders can be canceled until the payment has been processed. Once payment is processed, the Buyer is liable for the payment.
Complaints:
  • Submitting Complaints: Any complaints regarding items or the Seller should be directed to our support team via email at orders@spiderclothing.us. Please note that resolutions are not guaranteed, and each case will be handled individually.
Legalities:
  • Responsibility: The Seller bears no responsibility for any health or safety concerns once the Buyer has received the goods or services. If any harm arises from the purchased items, the Seller holds no liability. Disputes related to website usage are subject to the laws of the Seller’s state.

Note: These billing terms and conditions are subject to change. By using this website and placing an order, you indicate your agreement with these billing terms and conditions.